Why Your Medical Report Makes No Sense (And How Loop Fixes This)

Here's what happens after most workplace health checkups in India:

An email arrives with your lab test results. You download the PDF. You see numbers everywhere. Some are red. Some have asterisks. HbA1c. TSH. LDL. HDL.

You think, "I should probably do something about this."

Then work happens. Meetings pile up. Deadlines loom. That PDF sits forgotten in your downloads folder.

Sound familiar?

Why Can't We Understand Our Own Test Results?

In India, at least nine out of ten adults struggle with low health literacy—meaning they can't fully understand or act on medical information they receive. 

Even among educated professionals seeking healthcare in Bangalore, about 60% had low health literacy levels, and surprisingly, nearly 58% of postgraduates also showed difficulty understanding health information.

Let that sink in.

People with advanced degrees—professionals managing teams, handling complex projects, making critical business decisions—still can't figure out what their blood work means.

The problem isn't intelligence or education. Medical reports are written in medical language, designed for doctors, not patients.

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What Most People Do With Their Test Results (And Why None of It Works)

Let's be honest about what usually happens:

The Ignorer: "Everything's probably fine. I feel okay."

(Spoiler: By the time you don't feel okay, you've missed the window for simple interventions.)

The Late-Night Googler: Opens WebMD at 11 PM. Searches "high cholesterol symptoms." Falls down a rabbit hole of medical forums. Ends up convinced they have seventeen different conditions.

More Indians are now asking AI chatbots and search engines about their health, but getting the wrong interpretation of their actual test results can be risky.

The Appointment Struggler: Tries to book a doctor consultation to understand the results. First available slot? Three weeks out. By then, the urgency fades. The appointment gets canceled.

The WhatsApp Forwarder: Forwards the report to a doctor friend or family member. Gets a brief voice note response between their meetings. Still doesn't really understand what needs to change.

None of these paths lead anywhere helpful.

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What Happens When You Can't Understand Your Lab Results?

Low health literacy is linked to failure to seek timely medical help, lower vaccination rates in children, increased burden of preventable diseases, inability to follow prescribed medication correctly, and nearly two-fold higher risk of death.

Translation: When people don't understand their health data, they get sicker and die younger.

Not because they're careless. But because the healthcare system hands them numbers without narratives, test results without roadmaps, and medical jargon without translation.

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How Loop's Care Plans Bridge the Understanding Gap

Here's what Loop realized about health checkup reports: getting tested isn't the hard part. Understanding what comes next? That's where most people get stuck.

That's why Loop created Care Plans—not as another confusing medical document, but as a translation layer between your lab results and your actual life.

5 Ways Care Plans Translate Medical Jargon Into Clear Guidance

When you complete a health checkup as a Loop member, you don't just receive a standard pathology report. 

You get a personalized Care Plan that:

1. Translates medical jargon into plain language: No confusing abbreviations without context. No technical terms that require a medical degree. Just clear information about what your test results actually mean for your health.
2. Highlights what needs attention immediately: Biomarkers outside normal ranges are flagged visually. You know at a glance which results are fine versus which ones need action.
3. Provides specific next steps (not vague advice): Instead of generic suggestions like "maintain a healthy lifestyle," you get concrete, personalized guidance on nutrition changes, lifestyle adjustments, and when consulting a specialist makes sense.
4. Connects you to medical support immediately: Loop's Medical Advisors are available 24/7 to answer questions about your Care Plan. Need to consult a doctor? Book directly through the app—no three-week wait, no explaining your medical history from scratch.
5. Uses visual data to make information accessible: Because humans process visual information faster than walls of text, your Care Plan uses clear graphics and color coding to show where you stand.

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From One-Time Test to Ongoing Health Journey

A diagnostic test shouldn't generate a PDF that you file away and forget.

It should start a continuous care journey toward better health.

Loop's Care Plans create exactly that kind of ongoing engagement. After receiving their Care Plan, Loop members can:

• Consult with Loop doctors immediately through the app (unlimited free consultations for members)
• Get personalized lifestyle and nutrition guidance from Medical Advisors available 24/7
• Book follow-up diagnostic tests to track health improvements
• Access specialists without re-explaining their entire medical history (Loop doctors already have full context)

The result? Nearly 20% of Loop members book a second health checkup within three months—not because it's mandatory, but because the first experience was valuable enough that they want to keep monitoring their progress.

That's what happens when you remove friction from healthcare and make it genuinely useful.

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The Social Effect: When Understanding Spreads Naturally

Something interesting happens when employees receive Care Plans that actually make sense.

They share them.

"Hey, check out what Loop sent me after my health checkup. This actually explains everything."

When one person's Care Plan is clear and helpful enough to share with colleagues, it creates organic health awareness across the organization. No corporate wellness emails required. No HR push needed. Just a genuinely useful tool that people naturally want to talk about.

This social effect is powerful. It transforms health checkups from "that thing HR makes us do" into "something that might actually help me understand my health better."

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What Still Needs to Change Beyond Care Plans

Even with better tools for understanding test results, the fundamental challenge remains: improving health literacy cannot happen through individual interventions alone—it requires systemic change, including health education in schools, clearer health communication from all providers, and media initiatives that promote health understanding from childhood onward.

Loop's Care Plans address one critical gap in the healthcare journey. But real transformation requires:

Health education integrated into school curricula Teaching "body literacy" and basic health concepts from primary school, so children grow into health-literate adults who can make informed decisions.

Clear, accessible health communication as standard practice From insurance companies, hospitals, diagnostic labs, and healthcare providers at every touchpoint—plain language should be the default, not the exception.

Seamless integration across the healthcare experience No more fragmented journeys where you test here, wait weeks for appointments there, and try to piece together information from multiple disconnected sources.

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Making Preventive Healthcare Work

The corporate health checkup benefit is common across Indian companies. Industry average utilization? Around 35% of employees actually use it.

Loop achieves 80% utilization.

What's the difference? Making the entire experience—from booking in under 90 seconds to receiving results to understanding what they mean to taking action—actually work for busy professionals.

Because preventive healthcare only prevents problems when people actually use it. And people only use things consistently when those things make their lives genuinely better, not more complicated.

Your diagnostic test results shouldn't sit ignored in a downloads folder. They should be the starting point for getting healthier.

That's what Care Plans do. They turn confusing data into a clear understanding. Understanding into confident action. And action into measurably better health outcomes.

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Want 80% of your employees to actually use their health checkup benefit?