CASE STUDY

Forging New Paths: How Loop brought changed Accurate Gauging's Insurance Fortunes

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Forging New Paths: How Loop brought changed Accurate Gauging's Insurance Fortunes
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In a transformative partnership have revolutionized employee health benefits. By merging diverse staff categories and introducing a pioneering wellness plan, they've not only streamlined claims settlements but also achieved remarkable savings.

  • Categorization of Employees: Accurate Gauging had distinct categories of blue-collar and office staff, each with different health insurance facilities.
  • Medical Emergency Response: Ensuring prompt and effective medical assistance for staff across all categories, particularly blue-collar workers.
  • Claims Settlement: Previous insurance brokers provided satisfactory claim settlements, but Accurate Gauging sought a more efficient and seamless process.
  • Integration of Categories: Loop proposed merging the blue-collar and office staff categories under a unified health insurance plan, providing equal access to benefits for all employees.
  • Comprehensive Preventive Care: Loop introduced a wellness and health insurance plan offering unlimited preventive care, along with access to a dedicated medical team through a mobile application.
  • Streamlined Claims Process: Loop facilitated online claim settlements, with a focus on cashless transactions, offering convenience and financial relief to employees, especially blue-collar workers.
  • 80% of claims were settled within 0-10 days, and all claims were resolved in less than 20 days, demonstrating a significant improvement in claims processing efficiency.
  • Employees gave a perfect 4 out of 4 rating to medical advisors and specialist consultations on the mobile application, showcasing high satisfaction with the medical services provided.
  • On average, employees saved nearly Rs 9000 annually on medical expenses, underscoring the tangible financial benefits derived from the Loop partnership.

Challenges

Accurate Gauging grappled with the complex task of managing distinct health insurance categories for blue-collar and office staff. This segmentation posed challenges in ensuring equitable access to essential health benefits across the workforce.

Solutions

Loop proposed a transformative solution by unifying health insurance categories. This inclusive approach provided equal access to comprehensive health benefits for all employees, aligning seamlessly with Accurate Gauging's commitment to employee well-being.

Additionally, Loop's emphasis on preventive care, facilitated through unlimited virtual consultations with medical professionals via a dedicated mobile application, revolutionized the accessibility and delivery of medical services. The unanimous 4 out of 4 rating from employees for medical advisors and specialist consultations on the mobile application underscored the success of this solution.

Result

The impact of Loop's intervention was most palpable in the claims settlement process. Loop's introduction of online claim settlements and a focus on cashless transactions significantly eased the financial burden for Accurate Gauging's workforce, particularly the blue-collar workers. This intervention resulted in an impressive statistic: 80% of claims settled within 0-10 days, with 100% resolved within 20 days.

Financially, the partnership with Loop translated to substantial savings for Accurate Gauging employees. The annual savings of nearly Rs 9000 on medical expenses not only relieved individual financial pressures but also contributed to an overall sense of security and well-being among the workforce.

In summary, Loop's tailored solutions adeptly addressed Accurate Gauging's specific challenges, culminating in a highly efficient and employee-friendly health insurance program. The remarkable statistics and positive feedback from employees serve as a testament to the success of this collaboration, positioning Loop as a dependable wellness and health insurance partner for organizations.

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CASE STUDY

Forging New Paths: How Loop brought changed Accurate Gauging's Insurance Fortunes

Forging New Paths: How Loop brought changed Accurate Gauging's Insurance Fortunes

Challenges

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Accurate Gauging grappled with the complex task of managing distinct health insurance categories for blue-collar and office staff. This segmentation posed challenges in ensuring equitable access to essential health benefits across the workforce.

Accurate Gauging grappled with the complex task of managing distinct health insurance categories for blue-collar and office staff. This segmentation posed challenges in ensuring equitable access to essential health benefits across the workforce.

Forging New Paths: How Loop brought changed Accurate Gauging's Insurance Fortunes

Building with Loop

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Constant communication

Our customer success managers keep Brevistay’s team looped in constantly. From claims resolutions to new wellness offerings, Brevistay’s team is always in the know.

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100% transparency

Whether it’s endorsements or CD balance, all transactions are 100% transparent. We meet regularly with Brevistay’s team to build a more detailed picture of month-on-month execution.

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Round-the-clock support

24X7 services include claims support, doctor consultations, and customer support. Even during peak COVID-19 times, support was readily available at all times. No escalations were received.

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Health care solutions

With discounts on lab tests, and regular wellness sessions that are tailored for the young workforce at Brevistay, our preventive care approach helps keep employees continually healthy.

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Personalized wellness sessions

We allow teams to curate a personalized wellness calendar with top experts. The 30-minute highly interactive Q&A session on nutrition, a topic chosen by the employees, saw a 95% attendance including managers and co-founders.

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Results With Loop

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Here’s what the Brevistay folks have to say:

“If I have to describe our partnership with Loop, it’s very transparent. We know how much we’re paying and all price details are clear when we started as well. The best part - we’re not involved.

We know Loop’s team is there taking ownership of our group health insurance - which is great. It’s like we’re doing everything yet nothing. The entire process is well structured, and we get responses on time so it’s all smooth.”

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One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.

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Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.

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The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.

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Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''

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Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.

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HR Manager, Livio
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Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.

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The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.

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Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''

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The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.

Rosetta Fernandes
Rosetta Fernandes
HR Manager, Vedam Design
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Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.

Dhiraj K. Bolur
Dhiraj K. Bolur
Chief Manager Operations, Kasha Kakes Pvt. Ltd.
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Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.

Chandan Senjalia
Chandan Senjalia
Manager HR, Japfa
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It was great to have Loop Health with us for all our medical needs

Vineet Kewlani
Vineet Kewlani
CHRO - Impact Infotech
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The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.

Ruchi Singh
Ruchi Singh
Senior Human Resources Executive, Knorex
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One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.

Ishwari Chandekar
Ishwari Chandekar
HR Manager, Livio
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Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.

Jagruti Jeevan
Jagruti Jeevan
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The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.

Deepak Rajan Nair
Deepak Rajan Nair
HR Manager, Rivulis Irrigation
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Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''

Vishaka
Vishaka
Loop Member
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The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.

Rosetta Fernandes
Rosetta Fernandes
HR Manager, Vedam Design
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"For my team, having Loop is like having a doctor in the family."

Makarand Datar
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CEO - Datar Engineering
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This year was especially tough, but now we have Loop helping our team.

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We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.

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My employees no longer call me to ask about their policy because Loop takes care of everything.

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Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.

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Senior HR Manager, Medline India
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My employees no longer call me to ask about their policy because Loop takes care of everything.

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Somak G
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Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.

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Manager Facilities, Administration & EHS, Knorr-Bremse
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Seamless process with quick approvals - Loop provided fantastic service even in late hours.

Ronald Quadros
Ronald Quadros
Assistant Vice President Operations, Theobroma Foods Private Limited
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"For my team, having Loop is like having a doctor in the family."

Makarand Datar
Makarand Datar
CEO - Datar Engineering
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This year was especially tough, but now we have Loop helping our team.

Maruthi S
Maruthi S
Marquardt
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We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.

Ritesh Shah
Ritesh Shah
Senior HR Manager, Medline India
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My employees no longer call me to ask about their policy because Loop takes care of everything.

Somak G
Somak G
GE
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Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.

Sagar
Sagar
Loop Member
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Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.

Snehal Yadav
Snehal Yadav
Manager Facilities, Administration & EHS, Knorr-Bremse
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Seamless process with quick approvals - Loop provided fantastic service even in late hours.

Ronald Quadros
Ronald Quadros
Assistant Vice President Operations, Theobroma Foods Private Limited