From Small to Large: How Loop's Healthcare Services Adapt to Enveda Biosciences' Changing Needs
Implementing the Loop app yielded significant and measurable outcomes for BVC Group in terms of optimizing health benefits. This study aims to shed light on how the Loop app has played a pivotal role in delivering tangible results and transforming the health benefits experience for BVC Group and its employees.
Enveda Biosciences, a startup, faced a perception barrier due to their smaller employee count. While seeking insurance quotes, they realized that being a small company, they risked being overlooked by brokers who tend to focus on larger organizations.
Despite their size, Enveda Biosciences found that Loop was dedicated to supporting smaller startups just as effectively as larger companies. Loop extended all the benefits and services, ensuring that they received the same level of attention and comprehensive coverage as bigger players in the market. This realization was a game-changer and played a significant role in their decision-making process.
Loop's inclusive approach and commitment to serving startups and smaller organizations allowed Enveda Biosciences to access the same level of support and benefits as their larger counterparts.
- 40 Loop app installs
- 117 Medical Advisor (MA) chats
- 47 online doctor consultations
- 13 lab test bookings
- 3.9/4 overall rating for doctor and MA chats
Challenges
Enveda Biosciences, a startup in the biotechnology industry, encountered a significant challenge when they realized that their smaller employee count of just 19 put them at a disadvantage in the insurance market. As they began seeking insurance quotes, they became aware of the prevailing perception that brokers tend to prioritize larger organizations, potentially overlooking smaller companies like theirs.
This perception barrier created a concern for Enveda Biosciences as they recognized the importance of securing comprehensive insurance coverage for their employees. They understood that insurance plays a critical role in safeguarding the well-being of their workforce and providing them with necessary medical support. However, the fear of being ignored or receiving limited options due to their size was a legitimate concern.
In their search for a solution, Enveda Biosciences came across Loop, a healthcare provider known for its inclusive approach and dedication to serving startups and smaller organizations. Loop's reputation for catering to companies of various sizes and providing comprehensive benefits caught the attention of Enveda Biosciences' decision-makers.
Upon further investigation, Enveda Biosciences discovered that Loop was committed to offering the same level of support and benefits to smaller startups as they did to larger corporations. This was a turning point for Enveda Biosciences, as it presented an opportunity to overcome the perception barrier they had initially faced.
By choosing to partner with Loop, Enveda Biosciences demonstrated their determination to not let their smaller employee count hinder their access to quality insurance services. They recognized that their employees deserved the same level of coverage and support as employees of larger companies. Loop's understanding of the unique needs and challenges faced by startups resonated with Enveda Biosciences, and they were confident that Loop could provide tailored solutions that aligned with their requirements.
Solutions
Enveda Biosciences, despite being a smaller startup in terms of employee count, discovered that Loop was committed to providing exceptional support to companies of all sizes, including startups like theirs.
One of the key factors that stood out for Enveda Biosciences was that Loop extended all the benefits and services to them, regardless of their size. They found that Loop's approach was not influenced by the company's employee count or their startup status. This inclusivity and dedication to serving smaller startups like Enveda Biosciences was a stark contrast to the prevailing perception that larger companies receive preferential treatment in the insurance market.
By receiving the same level of attention and comprehensive coverage as bigger players in the market, Enveda Biosciences realized that Loop was genuinely committed to supporting their specific needs. This realization instilled a sense of confidence in Enveda Biosciences, knowing that they would receive equal treatment and access to the necessary insurance services to protect their employees' well-being.
The Loop app revolutionizes the way health-related services are accessed and managed by providing a comprehensive and centralized platform for users. Enveda Biosciences discovered that the Loop app would be an invaluable tool for their employees, offering a wide range of health-related services in one convenient location.
One of the standout features of the Loop app is its teleconsultation service, which allows employees to connect with doctors remotely. This feature eliminates the need for physical visits to clinics or hospitals, providing convenience, flexibility, and immediate access to medical advice. By simply opening the app, employees can schedule virtual appointments with doctors, discuss their health concerns, and receive professional guidance, all from the comfort of their own location.
In addition to teleconsultations, the Loop app facilitates lab test bookings. Employees can conveniently schedule appointments for various medical tests directly through the app, eliminating the need for time-consuming phone calls or in-person visits to healthcare facilities. This streamlined process saves time, reduces administrative burdens, and ensures that employees can access the necessary medical tests promptly and efficiently.
Moreover, the Loop app offers medical advisor chats, allowing employees to seek guidance and clarification on health-related matters. Whether they have questions about their insurance coverage, specific medical conditions, or general wellness advice, employees can engage in real-time conversations with medical advisors through the app. This feature empowers employees to make informed decisions about their health and well-being, enhancing their overall healthcare experience.
Furthermore, the Loop app provides easy access to insurance-related details. Employees can conveniently view their insurance coverage information, access policy documents directly within the app, find their e-cards and check network hospitals in and around the country. This centralized approach eliminates the need for employees to search through multiple channels or contact customer support for insurance-related queries.
The Loop app ensures that employees have all the necessary information readily available at their fingertips, promoting transparency and empowering them to make informed decisions regarding their healthcare coverage.
Loop's inclusive approach, extending all benefits and services, reassured Enveda Biosciences that they would receive the attention and comprehensive coverage they deserved.
Result
Starting out as a small company within a short span, Enveda Biosciences got funding and raised their employee count nearly 8x. With this, the total the entire policy also saw changes into self, spouse, two children and two parents. The sum insured rose by 5x.
Not just during the initial phase, but even at the time of renewal, Loop was the preferred choice.
The significant growth in their employee count meant that other insurers were hesitant to provide coverage at an affordable price. The involvement of parents, children, and spouses in the policy added complexity, making it even more difficult to find a suitable insurance option.
Loop understandod and addressed these unique circumstances. We provided Enveda Biosciences with a great quote that not only met their budgetary requirements but also offered additional benefits.
One of the standout benefits was the inclusion of additional benefits like the Loop app, which allowed unlimited doctor consultations, MA chats, lab tests bookings and access to health insurance policy related information. This feature provided employees with convenient access to medical advice and support whenever they needed it.
Enveda Biosciences discovered that Loop's commitment to startups extended beyond mere words. They witnessed the tangible impact of this commitment through the numbers. With 40 Loop app installs, it was evident that Enveda Biosciences' employees embraced the convenience and comprehensive services offered by the app. The app became the go-to platform for accessing a wide range of health-related features and resources.
The availability of Medical Advisor (MA) chats was a particularly valuable feature for Enveda Biosciences. With 117 MA chats, employees had a direct line of communication with medical experts, allowing them to seek guidance, clarify doubts, and receive personalized advice. This level of engagement and support ensured that employees felt empowered to make informed decisions about their health and well-being.
The online doctor consultations offered by Loop were also highly beneficial for Enveda Biosciences. With 47 consultations, employees had the convenience of connecting with doctors remotely, avoiding the need for in-person visits. This feature proved invaluable, especially during times when physical access to healthcare providers may have been limited or restricted.
The 13 lab test bookings facilitated by Loop further exemplified the comprehensive nature of their services. Enveda Biosciences' employees could conveniently schedule appointments for necessary medical tests through the app. This streamlined process eliminated the need for time-consuming administrative tasks and ensured that employees had timely access to essential healthcare services.
The high overall rating of 3.9/4 for doctor and MA chats indicated the satisfaction and positive experiences of Enveda Biosciences' employees with Loop's services. The ratings were a testament to the effectiveness, professionalism, and quality of the healthcare professionals accessible through the Loop app. The positive feedback highlighted that employees felt supported, heard, and cared for throughout their healthcare journey.
When it comes to claims, in the initial days when the employee count was fewer at Envenda, the claims incurred was 7x. In the present year, post their employee growth and their renewal with Loop, we’re still able to process claims at record times, including parental claims which stood at 40%, children’s claims at 40% and employee claims at 20%. What aided the process was the seamless handling of endorsements that ensured not a employee faced any delays or complications.
In additional to a smooth claims process, the Monthly Benefit Reports (MBRs) provided a comprehensive overview of the policy's performance, showcasing the positive outcomes and benefits obtained thus far along with benchmarking them against competitors.
These consistent and timely processes further solidified Enveda Biosciences' decision to choose Loop as their healthcare provider. This level of service reassured Enveda Biosciences that they were in capable hands, and their employees would receive the support they needed.
By choosing Loop, Enveda Biosciences ensured that their employees had access to comprehensive, convenient, and high-quality healthcare services that met their unique needs as a startup and growing organization.
Learn how Loop is changing the game.
Next up
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Your peers are super happy with us
CASE STUDY
From Small to Large: How Loop's Healthcare Services Adapt to Enveda Biosciences' Changing Needs
Challenges
Enveda Biosciences, a startup in the biotechnology industry, encountered a significant challenge when they realized that their smaller employee count of just 19 put them at a disadvantage in the insurance market. As they began seeking insurance quotes, they became aware of the prevailing perception that brokers tend to prioritize larger organizations, potentially overlooking smaller companies like theirs.
This perception barrier created a concern for Enveda Biosciences as they recognized the importance of securing comprehensive insurance coverage for their employees. They understood that insurance plays a critical role in safeguarding the well-being of their workforce and providing them with necessary medical support. However, the fear of being ignored or receiving limited options due to their size was a legitimate concern.
In their search for a solution, Enveda Biosciences came across Loop, a healthcare provider known for its inclusive approach and dedication to serving startups and smaller organizations. Loop's reputation for catering to companies of various sizes and providing comprehensive benefits caught the attention of Enveda Biosciences' decision-makers.
Upon further investigation, Enveda Biosciences discovered that Loop was committed to offering the same level of support and benefits to smaller startups as they did to larger corporations. This was a turning point for Enveda Biosciences, as it presented an opportunity to overcome the perception barrier they had initially faced.
By choosing to partner with Loop, Enveda Biosciences demonstrated their determination to not let their smaller employee count hinder their access to quality insurance services. They recognized that their employees deserved the same level of coverage and support as employees of larger companies. Loop's understanding of the unique needs and challenges faced by startups resonated with Enveda Biosciences, and they were confident that Loop could provide tailored solutions that aligned with their requirements.
Enveda Biosciences, a startup in the biotechnology industry, encountered a significant challenge when they realized that their smaller employee count of just 19 put them at a disadvantage in the insurance market. As they began seeking insurance quotes, they became aware of the prevailing perception that brokers tend to prioritize larger organizations, potentially overlooking smaller companies like theirs.
This perception barrier created a concern for Enveda Biosciences as they recognized the importance of securing comprehensive insurance coverage for their employees. They understood that insurance plays a critical role in safeguarding the well-being of their workforce and providing them with necessary medical support. However, the fear of being ignored or receiving limited options due to their size was a legitimate concern.
In their search for a solution, Enveda Biosciences came across Loop, a healthcare provider known for its inclusive approach and dedication to serving startups and smaller organizations. Loop's reputation for catering to companies of various sizes and providing comprehensive benefits caught the attention of Enveda Biosciences' decision-makers.
Upon further investigation, Enveda Biosciences discovered that Loop was committed to offering the same level of support and benefits to smaller startups as they did to larger corporations. This was a turning point for Enveda Biosciences, as it presented an opportunity to overcome the perception barrier they had initially faced.
By choosing to partner with Loop, Enveda Biosciences demonstrated their determination to not let their smaller employee count hinder their access to quality insurance services. They recognized that their employees deserved the same level of coverage and support as employees of larger companies. Loop's understanding of the unique needs and challenges faced by startups resonated with Enveda Biosciences, and they were confident that Loop could provide tailored solutions that aligned with their requirements.
Building with Loop
Constant communication
Our customer success managers keep Brevistay’s team looped in constantly. From claims resolutions to new wellness offerings, Brevistay’s team is always in the know.
100% transparency
Whether it’s endorsements or CD balance, all transactions are 100% transparent. We meet regularly with Brevistay’s team to build a more detailed picture of month-on-month execution.
Round-the-clock support
24X7 services include claims support, doctor consultations, and customer support. Even during peak COVID-19 times, support was readily available at all times. No escalations were received.
Health care solutions
With discounts on lab tests, and regular wellness sessions that are tailored for the young workforce at Brevistay, our preventive care approach helps keep employees continually healthy.
Personalized wellness sessions
We allow teams to curate a personalized wellness calendar with top experts. The 30-minute highly interactive Q&A session on nutrition, a topic chosen by the employees, saw a 95% attendance including managers and co-founders.
Results With Loop
Here’s what the Brevistay folks have to say:
“If I have to describe our partnership with Loop, it’s very transparent. We know how much we’re paying and all price details are clear when we started as well. The best part - we’re not involved.
We know Loop’s team is there taking ownership of our group health insurance - which is great. It’s like we’re doing everything yet nothing. The entire process is well structured, and we get responses on time so it’s all smooth.”
Find out how industry leaders are breaking boundaries and records with Loop.
Experience yourself the modern health benefits that HRs are choosing from all over the country.
HRs and employees love Loop
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
