CASE STUDY

How Loop is helping Marriott Mahabaleshwar give its staff the best of well-being

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How Loop is helping Marriott Mahabaleshwar give its staff the best of well-being
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In the lush hills of Mahabaleshwar, amidst the serene backdrop of nature, The Marriott stands tall as a premium beacon of hospitality. With over 350 dedicated associates, the challenges of providing top-notch health and wellness benefits were paramount. Enter Loop, a company on a mission to revolutionize employee well-being. This case study delves into how Loop's partnership with the Marriott is turning heads, putting the 'Life on Time' philosophy into practice, and reshaping the narrative of well-being in the hotel industry.

In the lush hills of Mahabaleshwar, amidst the serene backdrop of nature, The Marriott stands tall as a premium beacon of hospitality. With over 350 dedicated associates, the challenges of providing top-notch health and wellness benefits were paramount. Enter Loop, a company on a mission to revolutionize employee well-being. This case study delves into how Loop's partnership with the Marriott is turning heads, putting the 'Life on Time' philosophy into practice, and reshaping the narrative of well-being in the hotel industry. 

  • Tailored well-being programs to address the diverse needs of Marriott associates.
  • Introduction of a user-friendly mobile application for convenient well-being management.
  • Increased accessibility to medical consultations and insurance support around the clock through the mobile app.
  • The mobile application designed to function seamlessly even in isolated locations, ensuring all associates can avail services without hindrance.
  • Noticeable enhancement in overall employee well-being and satisfaction.
  • Significant reduction in absenteeism and increase in productivity.
  • Hassle-free claims processing and access to a comprehensive network of hospitals.
  • Increased confidence in the insurance company and representatives due to their approachability and support.
  • Improved satisfaction and trust among associates regarding medical facilities.
  • Implementation of "Life on Time" initiative has positively impacted associates' work-life balance.
  • Reduced stress and strain associated with long working hours, leading to a better work environment.

Challenges

Managing a dynamic team of over 350 associates at the Marriott Mahabaleshwar came with its unique set of well-being challenges. Each associate had distinct health and wellness needs, demanding a tailored approach. Additionally, the remote location posed hurdles in accessing timely medical consultations and insurance support, while the round-the-clock nature of the hospitality industry required solutions that operated seamlessly during odd hours.

Solutions

Loop swiftly addressed these challenges with a comprehensive suite of well-being programs. Central to this transformation was the introduction of a user-friendly mobile application, providing associates with a convenient platform to manage their well-being. This innovative tool not only facilitated 24/7 access to medical consultations and insurance support but was also designed to function flawlessly in Mahabaleshwar's isolated terrain, ensuring that all associates, regardless of location, could access critical services.

Result

The impact of these initiatives was palpable. Employee well-being and satisfaction saw a remarkable upswing. Absenteeism witnessed a significant reduction, translating into heightened productivity. The Marriott Mahabaleshwar now stands as a beacon of successful well-being integration, demonstrating how a holistic approach can not only transform the workplace but also enrich lives beyond it. This partnership with Loop is poised to set new benchmarks in employee well-being across the hospitality industry.

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CASE STUDY

How Loop is helping Marriott Mahabaleshwar give its staff the best of well-being

How Loop is helping Marriott Mahabaleshwar give its staff the best of well-being

Challenges

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Managing a dynamic team of over 350 associates at the Marriott Mahabaleshwar came with its unique set of well-being challenges. Each associate had distinct health and wellness needs, demanding a tailored approach. Additionally, the remote location posed hurdles in accessing timely medical consultations and insurance support, while the round-the-clock nature of the hospitality industry required solutions that operated seamlessly during odd hours.

Managing a dynamic team of over 350 associates at the Marriott Mahabaleshwar came with its unique set of well-being challenges. Each associate had distinct health and wellness needs, demanding a tailored approach. Additionally, the remote location posed hurdles in accessing timely medical consultations and insurance support, while the round-the-clock nature of the hospitality industry required solutions that operated seamlessly during odd hours.

How Loop is helping Marriott Mahabaleshwar give its staff the best of well-being

Building with Loop

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Constant communication

Our customer success managers keep Brevistay’s team looped in constantly. From claims resolutions to new wellness offerings, Brevistay’s team is always in the know.

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100% transparency

Whether it’s endorsements or CD balance, all transactions are 100% transparent. We meet regularly with Brevistay’s team to build a more detailed picture of month-on-month execution.

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Round-the-clock support

24X7 services include claims support, doctor consultations, and customer support. Even during peak COVID-19 times, support was readily available at all times. No escalations were received.

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Health care solutions

With discounts on lab tests, and regular wellness sessions that are tailored for the young workforce at Brevistay, our preventive care approach helps keep employees continually healthy.

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Personalized wellness sessions

We allow teams to curate a personalized wellness calendar with top experts. The 30-minute highly interactive Q&A session on nutrition, a topic chosen by the employees, saw a 95% attendance including managers and co-founders.

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Results With Loop

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Here’s what the Brevistay folks have to say:

“If I have to describe our partnership with Loop, it’s very transparent. We know how much we’re paying and all price details are clear when we started as well. The best part - we’re not involved.

We know Loop’s team is there taking ownership of our group health insurance - which is great. It’s like we’re doing everything yet nothing. The entire process is well structured, and we get responses on time so it’s all smooth.”

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Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''

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Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''

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Snehal Yadav
Snehal Yadav
Manager Facilities, Administration & EHS, Knorr-Bremse
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Seamless process with quick approvals - Loop provided fantastic service even in late hours.

Ronald Quadros
Ronald Quadros
Assistant Vice President Operations, Theobroma Foods Private Limited
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"For my team, having Loop is like having a doctor in the family."

Makarand Datar
Makarand Datar
CEO - Datar Engineering
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This year was especially tough, but now we have Loop helping our team.

Maruthi S
Maruthi S
Marquardt
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We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.

Ritesh Shah
Ritesh Shah
Senior HR Manager, Medline India
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My employees no longer call me to ask about their policy because Loop takes care of everything.

Somak G
Somak G
GE
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Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.

Sagar
Sagar
Loop Member
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Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.

Snehal Yadav
Snehal Yadav
Manager Facilities, Administration & EHS, Knorr-Bremse
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Seamless process with quick approvals - Loop provided fantastic service even in late hours.

Ronald Quadros
Ronald Quadros
Assistant Vice President Operations, Theobroma Foods Private Limited