CASE STUDY

How Loop helped Sarvatra’s CFO save employee health benefits costs

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How Loop helped Sarvatra’s CFO save employee health benefits costs
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Sarvatra, a rapidly growing fintech company, faced some unique challenges as they expanded.This case study examines how the CFO’s decision to choose Loop had a tremendous positive impact on the company’s finances as well the wellness of its employees.

From a CFOs perspective the insurance benefits must always align with the company’s financial goals.

These include:

  • Comparing plans: Evaluating insurance options to find the best fit for the company and employees.
  • Negotiating terms and pricing: Negotiating with insurance providers to secure the best possible terms and pricing.
  • Maintaining flexibility: It’s important to choose a provider who offers flexibility to accommodate organizational needs and changes over time.
  • Staying up-to-date: Staying in touch with the latest trends in employee benefits and technological advancements to make sure the company is hitting the industry benchmarks for employee benefits.

CFOs best understand financial expectations and limitations of the organization’s budget.

  • Comparing plans: With Loop, Sarvatra’s CFO could compare and evaluate different plans from India’s top insurers.
  • Negotiating terms and pricing: Loop helped Sarvatra secure the best possible terms & pricing by leveraging their organization's size and buying power.
  • Maintaining flexibility: Loop offers flexible options like customizable plans. This let Sarvatra accommodate changes in the organization's policy needs, over time, at no extra cost.
  • Staying up-to-date: Loop is a modern health benefits provider who is always innovating and staying ahead of the market enabling our partners to do the same.

With the right insurance provider CFOs begin seeing the impact of a robust healthcare plan on employee productivity.

  • Comparing plans: Loop was able to generate multiple quotes from vendors.
  • Negotiating terms and pricing: Loop offered the best possible prices from Sarvatra’s preferred insurer of choice.
  • Maintaining flexibility: Loop was able to get a highly customisable plan for Sarvatra’s unique requirement, even for Non-EB insurance.
  • Staying up-to-date: Sarvatra became an active participant in Loop’s wellness and networking events such as Thrive.

Challenges

Sarvatra, an end-to-end solutions provider for banks, required a health benefits partner who caters to all their business and employee needs.

A lot of time and resources need to be spent on evaluating the multiple GHI options that brokers provide. Even after zeroing in on a provider, there are several rounds of negotiations to arrive at the best possible terms and price.

Sarvatra is also a rapidly growing company hence it was important for them to have a GHI policy that was customizable.

Lastly, Sarvatra needed to make sure it was aware of the latest benchmarks and trends in the healthcare and insurance domains to make sure they were choosing the right policies.

Given all these challenges Sarvatra was not in a position to choose the most viable and beneficial GHI provider. The company was struggling to close the right option within the stipulated time. This put both the employees and the business at great risk.

Solutions

CFOs have a deep understanding of an organization's financial expectations and budget constraints. So, they’re at a distinct advantage when it comes to negotiating options with benefits providers.

With the working relationships Loop has built, we are able to offer clients like Sarvatra competitive quotes from leading insurer brands. Based on the organization’s size and structure, the policy terms can be tailor-made for both employees as well as higher-level management keeping buying power in mind. 

Given Sarvatra's dynamic growth and changing needs, it is crucial to partner with a flexible provider. A provider who offers Sarvatra the ability to modify its coverage. 

The health insurance industry is constantly evolving, and a forward-thinking provider like Loop can help Sarvatra remain informed of market developments and implement innovative solutions.

Result

With the variety of quotes that Loop provided at competitive rates, helped Sarvatra’s CFO pick the best fit for them. Today, they have a 1+3 policy covering about 990+ lives, including dependents.

This also resulted in Loop partnering with Sarvatra for Non-EB products such as Directors & officers insurance, cyber insurance, and Errors & Omission insurance. There is already a Non-Eb claim being processed which is >100X of the premium paid.

The CFO had a choice to opt for a deferred payment plan for the company which would have aligned with Sarvatra’s financial goals for the year.

Sarvatra employees extensively use Loop’s features. There have been over 18 doctor consultations, 110 medical advisor chats saving and 27 lab tests saving them over Rs. 50,000 monthly. This further strengthened the CFO’s belief that a more holistic approach to health and wellness would benefit the company as well as its employees.

Loop is a modern health benefits provider that is always innovating and staying ahead of the market enabling our partners to do the same.

Thrive, an event for HR professionals helps learn from industry experts, network with thought leaders, and grow your community. Mr. Dilip was an attendee among over 250+ other HR leaders. Robin Uthappa, the Indian ace cricketer was the keynote speaker.

Along with this, Mr. Dilip is always curious about new initiatives and keen to keep employees engaged.

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CASE STUDY

How Loop helped Sarvatra’s CFO save employee health benefits costs

How Loop helped Sarvatra’s CFO save employee health benefits costs

Challenges

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Sarvatra, an end-to-end solutions provider for banks, required a health benefits partner who caters to all their business and employee needs.

A lot of time and resources need to be spent on evaluating the multiple GHI options that brokers provide. Even after zeroing in on a provider, there are several rounds of negotiations to arrive at the best possible terms and price.

Sarvatra is also a rapidly growing company hence it was important for them to have a GHI policy that was customizable.

Lastly, Sarvatra needed to make sure it was aware of the latest benchmarks and trends in the healthcare and insurance domains to make sure they were choosing the right policies.

Given all these challenges Sarvatra was not in a position to choose the most viable and beneficial GHI provider. The company was struggling to close the right option within the stipulated time. This put both the employees and the business at great risk.

Sarvatra, an end-to-end solutions provider for banks, required a health benefits partner who caters to all their business and employee needs.

A lot of time and resources need to be spent on evaluating the multiple GHI options that brokers provide. Even after zeroing in on a provider, there are several rounds of negotiations to arrive at the best possible terms and price.

Sarvatra is also a rapidly growing company hence it was important for them to have a GHI policy that was customizable.

Lastly, Sarvatra needed to make sure it was aware of the latest benchmarks and trends in the healthcare and insurance domains to make sure they were choosing the right policies.

Given all these challenges Sarvatra was not in a position to choose the most viable and beneficial GHI provider. The company was struggling to close the right option within the stipulated time. This put both the employees and the business at great risk.

How Loop helped Sarvatra’s CFO save employee health benefits costs

Building with Loop

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Constant communication

Our customer success managers keep Brevistay’s team looped in constantly. From claims resolutions to new wellness offerings, Brevistay’s team is always in the know.

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100% transparency

Whether it’s endorsements or CD balance, all transactions are 100% transparent. We meet regularly with Brevistay’s team to build a more detailed picture of month-on-month execution.

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Round-the-clock support

24X7 services include claims support, doctor consultations, and customer support. Even during peak COVID-19 times, support was readily available at all times. No escalations were received.

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Health care solutions

With discounts on lab tests, and regular wellness sessions that are tailored for the young workforce at Brevistay, our preventive care approach helps keep employees continually healthy.

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Personalized wellness sessions

We allow teams to curate a personalized wellness calendar with top experts. The 30-minute highly interactive Q&A session on nutrition, a topic chosen by the employees, saw a 95% attendance including managers and co-founders.

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Results With Loop

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Here’s what the Brevistay folks have to say:

“If I have to describe our partnership with Loop, it’s very transparent. We know how much we’re paying and all price details are clear when we started as well. The best part - we’re not involved.

We know Loop’s team is there taking ownership of our group health insurance - which is great. It’s like we’re doing everything yet nothing. The entire process is well structured, and we get responses on time so it’s all smooth.”

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Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.

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Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.

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It was great to have Loop Health with us for all our medical needs

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Vineet Kewlani
CHRO - Impact Infotech
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The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.

Ruchi Singh
Ruchi Singh
Senior Human Resources Executive, Knorex
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One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.

Ishwari Chandekar
Ishwari Chandekar
HR Manager, Livio
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Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.

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ProductDossier
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The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.

Deepak Rajan Nair
Deepak Rajan Nair
HR Manager, Rivulis Irrigation
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Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''

Vishaka
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The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.

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HR Manager, Vedam Design
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Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.

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Dhiraj K. Bolur
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Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.

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The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.

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Deepak Rajan Nair
HR Manager, Rivulis Irrigation
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Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''

Vishaka
Vishaka
Loop Member
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The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.

Rosetta Fernandes
Rosetta Fernandes
HR Manager, Vedam Design
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Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.

Dhiraj K. Bolur
Dhiraj K. Bolur
Chief Manager Operations, Kasha Kakes Pvt. Ltd.
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Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.

Chandan Senjalia
Chandan Senjalia
Manager HR, Japfa
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It was great to have Loop Health with us for all our medical needs

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Vineet Kewlani
CHRO - Impact Infotech
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The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.

Ruchi Singh
Ruchi Singh
Senior Human Resources Executive, Knorex
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One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.

Ishwari Chandekar
Ishwari Chandekar
HR Manager, Livio
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Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.

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The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.

Deepak Rajan Nair
Deepak Rajan Nair
HR Manager, Rivulis Irrigation
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Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''

Vishaka
Vishaka
Loop Member
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The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.

Rosetta Fernandes
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HR Manager, Vedam Design
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"For my team, having Loop is like having a doctor in the family."

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Snehal Yadav
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Assistant Vice President Operations, Theobroma Foods Private Limited
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"For my team, having Loop is like having a doctor in the family."

Makarand Datar
Makarand Datar
CEO - Datar Engineering
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This year was especially tough, but now we have Loop helping our team.

Maruthi S
Maruthi S
Marquardt
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We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.

Ritesh Shah
Ritesh Shah
Senior HR Manager, Medline India
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My employees no longer call me to ask about their policy because Loop takes care of everything.

Somak G
Somak G
GE
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Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.

Sagar
Sagar
Loop Member
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Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.

Snehal Yadav
Snehal Yadav
Manager Facilities, Administration & EHS, Knorr-Bremse
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Seamless process with quick approvals - Loop provided fantastic service even in late hours.

Ronald Quadros
Ronald Quadros
Assistant Vice President Operations, Theobroma Foods Private Limited
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"For my team, having Loop is like having a doctor in the family."

Makarand Datar
Makarand Datar
CEO - Datar Engineering
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This year was especially tough, but now we have Loop helping our team.

Maruthi S
Maruthi S
Marquardt
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We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.

Ritesh Shah
Ritesh Shah
Senior HR Manager, Medline India
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My employees no longer call me to ask about their policy because Loop takes care of everything.

Somak G
Somak G
GE
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Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.

Sagar
Sagar
Loop Member
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Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.

Snehal Yadav
Snehal Yadav
Manager Facilities, Administration & EHS, Knorr-Bremse
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Seamless process with quick approvals - Loop provided fantastic service even in late hours.

Ronald Quadros
Ronald Quadros
Assistant Vice President Operations, Theobroma Foods Private Limited