How Esper takes employee health to the next level with Loop benefits
Esper, industry’s first dedicated Android device management solutions company, was looking for preventive care combined with health insurance. Find out how their employee-centric approach leads to better health benefits and a happier, healthier workforce with Loop.
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Esper has set a high standard for fostering teamwork, personal growth, and innovation in a fun and passionate work environment.
However, the challenge was to find a better health benefits partner who focuses on preventive care to boost holistic well-being, while ensuring high satisfaction levels.
Improve the health benefits package to align with Esper’s values and employees’ priorities.
This includes the Loop app for handy access to health insurance and telehealth consults. Wellness sessions that focus on holistic well-being. And preventive care for better health outcomes.
Offering comprehensive health benefits ensures convenient access to health insurance and healthcare resulting in a healthier, more satisfied, and productive workforce.
This not only improves the well-being of employees but also helps create a better company culture.
Challenges
Esper is an employee-centric organization that places importance on the well-being of its employees. They understand that a happy and healthy workforce is essential for the success of the company.
They have even won the ’Best Workplace in IT & IT-BPM’ and ‘Best Workplace for Women’ awards. All this boils down to the culture they have tried to drive in the organization.
They made it a priority to provide comprehensive health benefits and wellness programs that meet the needs and priorities of their employees.
With setting such high standards for fostering teamwork, personal growth, and innovation, one of their primary challenges was finding a partner whose offerings match that level. Someone who aligns with the company's values and culture and understands employees’ needs and priorities.
They discovered Loop, a partner that not only provided the necessary benefits to employees but also helped cultivate a positive work environment – one that prioritizes employee well-being and satisfaction.
Solutions
Improving the health benefits package is crucial to the well-being and satisfaction of employees, and Esper is committed to this goal.
One of the solutions to reach their goal was the implementation of the Loop app, which provides employees with easy and convenient access to health insurance and telehealth consultations.
On the app, employees can quickly and easily find information about their coverage, as well as consult with doctors from anywhere. This ensures employees better manage their health and well-being.
Another solution is wellness sessions that focus on holistic well-being. This includes sessions like yoga, mindfulness training, nutrition, self-defense, and more. It’s a way to help employees stay physically healthy, and improve their mental and emotional well-being.
Preventive care is also a key component of a health benefits package. It encourages employees to get regular check-ups and screenings, and provides them with the resources they need to stay on top of their health.
By offering these comprehensive and tailored health benefits, Esper promotes a culture of holistic well-being.
Result
Improving the health benefits package involved modifying the types of benefits provided and introducing new programs or services.
One such way was via technology like the Loop app, which provided employees with easy access to their health insurance and telehealth consultations.
Nearly 80% of Esper employees downloaded the Loop app. They used the app to chat with a medical advisor (MA), consult with doctors, book lab tests, and more.
So far, there were 165 MA chats, 46 doctor consults, and 22 lab test bookings. Of the doctor consultations, 26% were for family physicians and diabetologists, 20% for dermatologists, 6% for orthopedics, and 6% for nutritionists, among others.
With a score of 3.9 out of 4, the overall rating was exceptional.
Joel, the India HR lead said, “Loop has disrupted the market. An employee has the option to consult a doctor, whether a physician or a counselor, in just a few clicks. It has everything from a medical standpoint under one umbrella. Now, everything has become very easy!”
In addition to the Loop app, we conducted 7 wellness sessions that focused on holistic well-being. The topics ranged from diabetes care to music therapy, deep cleaning your portfolio, and more. These sessions helped companies promote overall health and well-being among their employees, which led to increased productivity and job satisfaction.
Unlike earlier, where health insurance providers and organizations took a very reactive approach, Esper changed their approach to healthcare to pursue a more proactive approach. When employees had access to such care, they were more likely to seek treatment for health issues early on, which could lead to better health outcomes.
Loop’s preventive care efforts like regular check-ups, screenings, and helping employees prevent illness and promote early detection of health issues. This helped Esper ensure their workforce stayed healthy and reduced the cost of healthcare expenses.
On top of these services, Esper offers a few more interesting initiatives designed exclusively for the wellness of employees.
They have a wellness reimbursement program for reimbursement of up to Rs. 10,000 a month. These could be used for anything which promotes employee health like yoga, gym subscriptions,sports etc and also mental health counseling, or even a spa. The idea iss to ensure employees are taken care of holistically.
Another tie-up is with a mental health well-being vendor. Joel is a firm believer in the importance of mental wellbeing of employees. He even has a Masters in Social Work. The vendor ran surveys to evaluate the employees' mental health. Based on the results, employees who needed support could meet with qualified counselors.
Understanding how employees felt was a valuable tool, and this approach was outstanding for achieving that goal. The system ensured complete confidentiality, to the extent that even HR personnel were unable to access it. However, overall scores were available, which allowed HRs to evaluate stress levels and other factors. This information aided in making informed decisions that enhanced productivity and well-being.
Esper's forward-thinking culture is evident in their policies, which allowed employees to add their live-in partners, even if they were of the same sex, to their health insurance. They demonstrated support for women's health by providing one day of menstrual leave each month with no questions asked.
What motivated Esper to provide a multitude of health benefits beyond just health insurance?
When we asked Joel, here’s what he said, “Employees are our assets. To keep them happy, we have to go above and beyond. Focusing on employee wellness is something our leadership is also very particular about. When you have an employee who is holistically healthy, emotional or , it spills over to their work. So we want to give them different options to choose from based on their needs. At the end of the day, we want them to contribute to their work/organization and they have to be taken care of at a personal level as well. .”
For Esper, the ideal healthcare and benefits plan for employers and employees alike is a partner like Loop. It covers pretty much everything from insurance to well-being and proactive care. There’s also reactive care - when there’s a need our doctors and support team are always present.
Take Joel’s word for it. “I would say right now as an HR, probably this is one of the best decisions we have made - choosing Loop because those are the kind of services you guys provide.”
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Health Benefits System Boosts Employee Productivity at Brevistay
At Brevistay, we understand the importance of a healthy and happy workforce. That's why we offer a comprehensive health benefits program to our employees, helping them stay fit and focused on their work. With access to a wide range of healthcare services and resources, our employees are able to manage their health and well-being effectively, boosting their productivity on the job.
Your peers are super happy with us
Challenges
Esper is an employee-centric organization that places importance on the well-being of its employees. They understand that a happy and healthy workforce is essential for the success of the company.
They have even won the ’Best Workplace in IT & IT-BPM’ and ‘Best Workplace for Women’ awards. All this boils down to the culture they have tried to drive in the organization.
They made it a priority to provide comprehensive health benefits and wellness programs that meet the needs and priorities of their employees.
With setting such high standards for fostering teamwork, personal growth, and innovation, one of their primary challenges was finding a partner whose offerings match that level. Someone who aligns with the company's values and culture and understands employees’ needs and priorities.
They discovered Loop, a partner that not only provided the necessary benefits to employees but also helped cultivate a positive work environment – one that prioritizes employee well-being and satisfaction.
Esper is an employee-centric organization that places importance on the well-being of its employees. They understand that a happy and healthy workforce is essential for the success of the company.
They have even won the ’Best Workplace in IT & IT-BPM’ and ‘Best Workplace for Women’ awards. All this boils down to the culture they have tried to drive in the organization.
They made it a priority to provide comprehensive health benefits and wellness programs that meet the needs and priorities of their employees.
With setting such high standards for fostering teamwork, personal growth, and innovation, one of their primary challenges was finding a partner whose offerings match that level. Someone who aligns with the company's values and culture and understands employees’ needs and priorities.
They discovered Loop, a partner that not only provided the necessary benefits to employees but also helped cultivate a positive work environment – one that prioritizes employee well-being and satisfaction.
Building with Loop
Constant communication
Our customer success managers keep Brevistay’s team looped in constantly. From claims resolutions to new wellness offerings, Brevistay’s team is always in the know.
100% transparency
Whether it’s endorsements or CD balance, all transactions are 100% transparent. We meet regularly with Brevistay’s team to build a more detailed picture of month-on-month execution.
Round-the-clock support
24X7 services include claims support, doctor consultations, and customer support. Even during peak COVID-19 times, support was readily available at all times. No escalations were received.
Health care solutions
With discounts on lab tests, and regular wellness sessions that are tailored for the young workforce at Brevistay, our preventive care approach helps keep employees continually healthy.
Personalized wellness sessions
We allow teams to curate a personalized wellness calendar with top experts. The 30-minute highly interactive Q&A session on nutrition, a topic chosen by the employees, saw a 95% attendance including managers and co-founders.
Results With Loop
Here’s what the Brevistay folks have to say:
“If I have to describe our partnership with Loop, it’s very transparent. We know how much we’re paying and all price details are clear when we started as well. The best part - we’re not involved.
We know Loop’s team is there taking ownership of our group health insurance - which is great. It’s like we’re doing everything yet nothing. The entire process is well structured, and we get responses on time so it’s all smooth.”
Find out how industry leaders are breaking boundaries and records with Loop.
Experience yourself the modern health benefits that HRs are choosing from all over the country.
HRs and employees
Loop
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
